Impact report

October 2026

Key numbers

People served: 97; Up 17% compared with September 2026
Times helped: 202; Up 22% compared with September 2026
Websites built: 15; Up 15% compared with September 2026

Changes are measured against September 2026.

The period in numbers

Each figure is for October 2026, beside the same figure for September 2026.

Figures for October 2026
Figure	This period	Period before	Change
People servedEveryone helped or at a session, each counted once however often they came.	97	83	Up 17% compared with September 2026
Websites builtWebsites learners of the AI course built and put online.	15	13	Up 15% compared with September 2026
Stories writtenShort stories learners of the English class wrote and handed in.

By programme

The same figures for each programme, with how they moved across the period.

Digital Skills

People served: 36; Up 9% compared with September 2026
Websites built: 15; Up 15% compared with September 2026
Times helped: 77; Up 18% compared with September 2026

People served by week

Methodology

How the figures in this report were made, and how far each can be trusted.

Where the figures come from

The figures in this report are counted from 325 records dated October 2026, read from the organisation's own working records. One record can count in several figures.

Sources of the records counted in this report
Source	Records	Messages, rows or files	Dates covered
Slack channels	72	27	5–28 Oct 2026
Google Sheets	64	56	3–31 Oct 2026
WhatsApp chats (2)	51	51	1–31 Oct 2026
Google Drive files	47	46	3–31 Oct 2026
Google Docs	37	13	1 Oct – 2 Nov 2026

In the sample, each figure opens to its records.

Week starting	People served	Times helped	Outcomes achieved
1 Oct	6	6	1
5 Oct	19	19	3
12 Oct	16	16	4
19 Oct	18	18	4
26 Oct	18	18	3

Week starting	People served	Times helped	Outcomes achieved
1 Oct	12	13	4
5 Oct	12	13	2
12 Oct	12	13	3
19 Oct	11	12	4
26 Oct	0	0	2

Week starting	People served	Times helped	Outcomes achieved
1 Oct	2	2	1
5 Oct	3	4	2
12 Oct	5	5	1
19 Oct	6	6	3
26 Oct	4	4	0

Week starting	People served	Times helped	Outcomes achieved
1 Oct	2	2	1
5 Oct	11	11	5
12 Oct	12	12	4
19 Oct	12	12	2
26 Oct	7	7	2

Week starting	People served	Times helped
1 Oct	0	0
5 Oct	4	4
12 Oct	2	2
19 Oct	1	1
26 Oct	2	2

Impact report

Key numbers

The period in numbers

By programme

Digital Skills

Methodology

Where the figures come from

English Classes

Health Outreach

Legal Clinic

Meal Programme

How the records were checked

How people are counted

Tracing a figure